Help Centre
Frequently Asked Questions
Find answers about auto-rotation, fairness scoring, notifications, analytics, exports, and plans.
Tip: try keywords like “auto-rotation”, “fairness score”, “CSV”, or “trial”.
General
What Nudge is and how it works at a high level.
Nudge is a task-sharing app for households and teams. It helps you assign recurring work fairly, track contributions, and reduce friction in shared spaces.
Nudge is built for shared spaces: households, shared apartments, cafés, offices, co-living spaces, and volunteer teams — anywhere fairness matters.
No. Households are the common case, but Nudge also supports teams and small organisations. Plans and features are designed to work across different space types.
Getting started
Create a space, invite people, and add tasks.
Open the app, choose a space type (e.g. Household, Café), name it, and you’re ready. You can then invite members and add your first tasks.
Use the invite flow inside your space settings. Members can join quickly using an invite link or code, depending on your setup.
Create one-time tasks or recurring tasks. Add a title, schedule, effort level, and an initial assignee. Recurring tasks can then rotate to keep things fair.
Features
Auto-rotation, fairness, templates, analytics, exports, and more.
Auto-rotation means assignments take turns across members over time — especially for recurring tasks. It helps prevent the same person from getting stuck with the same chores.
The Fairness Score is a 0–100 indicator of how evenly work is distributed. It’s designed to be a shared, visible signal — useful for conversations, not blame.
Not all tasks are equal. Effort points let you weigh tasks so “clean the bathroom” counts more than “water one plant”. Fairness becomes more accurate when effort is considered.
Yes. Templates help you set up faster with common tasks for your space type. Higher tiers include more templates.
Yes. Nudge can send push notifications and reminders based on your notification settings. Quiet hours can reduce interruptions.
Analytics shows contribution breakdowns, completion trends, discrepancies, and fairness over time. Availability and retention depend on your plan.
Yes. You can add tasks and mark progress offline. The app syncs when you’re back online.
Yes. Export options may include CSV and PDF reports depending on your plan and platform. Exports are useful for transparency, reporting, and record-keeping.
Plans & billing
Trials, upgrades, downgrades, and cancellations.
On the Pricing page. It lists features and limits per plan, plus trial details.
Yes. Most plans include a free trial. You can cancel anytime before it ends to avoid charges.
Yes. You can cancel from your account settings. You keep access until the end of your billing period.
You keep access until the end of the billing period. If you exceed limits on the lower tier, you may need to reduce usage or upgrade again.
Privacy & security
Data, GDPR, and AI.
We use your data to provide the service and improve the product. We don’t sell personal data. See the Privacy page for details.
We aim to comply with GDPR and respect your privacy rights. You can request access, deletion, or portability where applicable.
No. Your content is used to generate responses/features but isn’t used to train public AI models. You should still review AI suggestions before acting on them.
Account deletion removes access and can trigger data deletion flows. See the Delete account page for your options and any retention windows.
Troubleshooting
Common issues and quick fixes.
Check your internet connection, ensure you’re logged in, and try reopening the app. If it persists, contact support with your device model and approximate time of the issue.
Check OS notification permissions, in-app notification settings, and quiet hours. On Android, ensure battery optimisation isn’t restricting the app.
Confirm the invite link/code is correct and not expired. If you’re already a member, try switching active space. Otherwise ask the admin to resend an invite.
Support
How to contact us and report issues.
Use the in-app feedback option or reach out via the Contact page. Include screenshots and steps to reproduce if possible.
Device model, OS version, app version, what you expected, what happened, and exact steps to reproduce. Screenshots or screen recordings help a lot.